EXTENDED WARRANTY
Why do we ask you to fill in the form?
We would like to know our customers better. That’s why we ask where you bought the gear. Your purchase experience helps us improve our services and ensure your satisfaction.
Why do we ask for your gender?
Understanding the demographics of our customers helps us tailor our products to better meet your needs.
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Pando Moto guarantees its products 3 Year Warranty from the original date of purchase. This warranty covers the product for the original owner registered in this form against defects in materials and workmanship. If the product ever fails during the warranty period due to a manufacturing or material defects, Pando Moto repairs or replaces with like product at own discretion.
To make the warranty claim, an end user must return faulty items to the original authorized Pando Moto Dealer where the item was purchased and submit original sales receipt. A dealer will then contact Pando Moto and follow its procedures. The warranty is applicable for motorcycle: jeans, pants, jackets, belts, shirts.
Our warranty covers any type of manufacturing or material fault for the original owner registered in this form within the 3 Year Warranty period. During this time, we assume that Pando Moto products will not produce any defects in the materials used and/or have any construction and manufacturing flaws.
What is excluded by the Pando Moto warranty?
This warranty does not cover:
- Damages caused by accidents.
- Normal wear and tear damages*.
- Improper use and maintenance of the garment.
- Any form of alteration and modification of the product (unauthorized repairs, etc.).
- Sun damage or the natural breakdown of colors, structure, and material over time.
- User’s subjective assessments like comfort, fit, etc.
*Pando Moto warranty covers manufacturing defects in materials and workmanship, but it does not cover normal wear and tear. Wear and tear is damage that naturally and inevitably occurs as a result of normal use (marks from rubbing on points of a motorcycle, general deterioration of the materials and fabrics after repetitive motion over time and fading of the color). Regardless of how carefully you use, or how well you care for your Pando Moto product, it will eventually begin to show age and wear.