Warranty

Warranty

Pando Moto guarantees its products 2 Year Warranty from the original date of purchase. This warranty covers the product for the original owner against defects in materials and workmanship. If the product ever fails during the warranty period due to a manufacturing or material defects, Pando Moto repairs or replaces with like product at own discretion.

To make the warranty claim, an end user must return faulty items to the original authorized Pando Moto Dealer where the item was purchased and submit original sales receipt. A dealer will then contact Pando Moto and follow its procedures. The warranty is applicable for motorcycle: jeans, pants, jackets, belts, shirts.

Our warranty covers any type of manufacturing or material fault within the 2 Year Warranty period. During this time, we assume that Pando Moto products will not produce any defects in the materials used and/or have any construction and manufacturing flaws.

Pando Moto reserves the right to request the return of any defective item prior to issuing a refund or replacement. Accordingly, all items approved for return (where applicable) must be returned to Pando Moto before a refund or replacement will be processed.

What is excluded by the Pando Moto warranty?

This warranty does not cover:

  • Damages caused by accidents.
  • Normal wear and tear damages*.
  • Improper use and maintenance of the garment.
  • Any form of alteration and modification of the product (unauthorized repairs, etc.).
  • Sun damage or the natural breakdown of colors, structure, and material over time.
  • User’s subjective assessments like comfort, fit, etc.

Pando Moto warranty covers manufacturing defects in materials and workmanship, but it does not cover normal wear and tear. Wear and tear is damage that naturally and inevitably occurs as a result of normal use (marks from rubbing on points of a motorcycle, general deterioration of the materials and fabrics after repetitive motion over time and fading of the color). Regardless of how carefully you use, or how well you care for your Pando Moto product, it will eventually begin to show age and wear.

Note: All warranty claims for purchases made through retailers or distributors should be addressed directly with them.

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