Shipping policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing the next business day.
Shipping Options and Costs
We offer a variety of shipping methods to suit your needs, including standard and expedited options. Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times
Standard Shipping: 5–10 business days.
Expedited Shipping: 2–5 business days.
Delivery times may vary based on the destination and shipping method selected.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment or contact us about the where about of your shipping.
International Shipping
We ship internationally to most countries. Please note that customs, duties, and taxes may apply and are the responsibility of the recipient. Check with your local customs office for more information.
Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue.
Incorrect Address
Ensure your shipping address is correct at checkout. Orders shipped to incorrect addresses provided by the customer may not be eligible for refunds or replacements.
Contact Us
For questions about shipping, contact our customer support team at info@pandomoto.com