PANDO MOTO Customer Survey 2025-2026 1Intro2Survey Enter your email address to start survey* First, let’s get to know each other — rider profile.Q1. Which age group are you in?* 18–24 25–34 35–44 45–54 55+ Prefer not to say Q2. How long have you been riding motorcycles?* Less than 1 year 1–4 years 5–9 years 10+ years Q3. What type of motorcycle do you mainly ride? (Choose up to 2)* Streetbike Superbike Adventure/Touring Cruiser Café Racer Other (please specify) If you marked other - please elaborate:*Q4. Which motorcycle brand do you currently ride? (e.g., BMW, Triumph, Ducati, Yamaha, Harley-Davidson, etc.)*Q5. What is your primary reason for riding?* Daily commuting Weekend leisure Long-distance touring Racing/track use Other (please specify) If you marked other - please elaborate:*Brand Awareness & Purchase BehaviorQ6. How did you first hear about PANDO MOTO?* Instagram TikTok YouTube Google search Friend/word of mouth Motorcycle event or magazine Influencer Other (please specify) If you marked other - please elaborate:*Q7. How many PANDO MOTO products do you own?* 1 item 2 items 3 or more items Q8. Where do you usually purchase motorcycle gear?* PANDO MOTO website Other online retailers Physical stores/dealers Other (please specify) If you marked other - please elaborate:*Q9. What motivates you most when choosing motorcycle gear? (1 = Not much, 5 = Very much)*12345Safety and protectionStyle and appearancePrice and promotionsComfort for daily useSustainability and eco valuesInnovative features (modular, smart gear)Product ExperienceQ10. If you own PANDO MOTO gear, how would you rate it in the following areas? (1 = very dissatisfied, 5 = very satisfied)*12345SafetyComfortStylePriceQ11. Have you heard about PANDO MOTO’s armored baselayer — CE-approved protective gear you can wear under your regular clothes?* Yes, and I knew the whole garment is CE-approved Yes, but I didn’t know it’s fully CE-approved I’ve heard of it, but not sure what it does I thought it was just a comfort or thermal layer No, I haven’t heard of it before Q12. What made you decide to purchase — or consider — an armored baselayer? (Select up to 2)* Comfort and flexibility Lightweight protection Versatility (wear under regular clothing) Breathability Style / minimal look CE safety level Brand trust Other (please specify) If you marked other - please elaborate:*Q13. What would help more riders understand or trust the armored baselayer? (Select up to 2)* Real rider testimonials or stories Crash or lab test videos Comparison charts (vs regular jeans or jackets) Style or layering examples Technical details (materials, CE rating) Other (please specify) If you marked other - please elaborate:*Q14. Which type of message makes you most interested in an armored baselayer? (Select up to 2)* Protection you barely feel Freedom to ride in your own style Everyday comfort with certified safety Engineered by riders, for riders Safety that looks like streetwear Other (please specify) If you marked other - please elaborate:*Q15. Have you experienced any problems with our gear or service?* Sizing/fit issues Stock availability Shipping costs or delivery delays Return policy difficulties None Other (please specify) If you marked other - please elaborate:*Q16. Which new product categories would you like PANDO MOTO to expand into? (Select up to 2)* Women’s gear with better sizing options Adventure/touring gear Modular/adaptable gear (climate versatility) Smart technology (airbag vests, heated/cooling gear) More color options or limited editions Other (please specify) If you marked other - please elaborate:*Q17. What single improvement would make PANDO MOTO products better for you?*Buying Experience & SupportQ18. How would you rate your experience purchasing on pandomoto.com?* Excellent Good Average Poor (please specify) If you marked poor - please elaborate:*Q19. Have you experienced issues with returns, warranty, or customer support?* No Yes (please specify) If you marked yes - please elaborate:*Q20. How do you feel about the emails you receive from PANDO MOTO?* I enjoy them — good content and frequency Good content, but too many emails Not enough updates — I’d like to hear more Not relevant to me I don’t remember receiving emails Other (please specify) If you marked yes - please elaborate:*Q21. Which benefits would make you more loyal to PANDO MOTO? (Select up to 2)* Discounts and special offers Early access to new collections Crash replacement warranty Loyalty rewards program Free or lower-cost shipping and returns Future & CommunityQ22. Which trends in motorcycle gear are most important to you? (Select up to 2)* Minimalist or streetwear-inspired design Sustainability and eco-friendly materials Smart technology (airbags, heated gear) Weather-adaptable gear Adventure-ready gear Q23. Which platforms do you follow PANDO MOTO or other gear brands on?* Instagram TikTok YouTube Facebook None Q24. How likely are you to recommend PANDO MOTO to a friend or fellow rider? Scale: 1 (Not at all likely) – 10 (Extremely likely)*12345678910Q25. What would make you a lifelong PANDO MOTO customer?*THAT'S IT, THANKS! YOUR COUPON CODE WILL BE SENT TO YOUR EMAIL AFTER YOU SUBMIT THE SURVEY SUCCESSFULLY.VerificationThis field is hidden when viewing the formCoupon codeThis field is hidden when viewing the formUntitled
